Our goal is to be sure you know your needs have been heard, honored, and met. Bodywork is service, in the highest sense of the word. It's a cooperative effort between client and therapist. We want you to feel empowered to ask questions and give us feedback. Empowerment is what helps people heal.
We graciously accept cash tips, but there is no obligation. You can also show your gratitude for our work by coming back as soon as you can, and telling everyone you know about us. In either case, we deeply appreciate your support. We do not expect tips from automobile (or other) insurance clients. Read about our thought process.
Sometimes, massage isn't the best treatment when you're sick. We reserve the right to refuse treatment if we feel that your condition would not be best served by massage therapy, and/or if we feel your condition could reasonably transmit illness to us or other clients. In these cases, you will not be charged for your session, of course. If you're sick, please call us before your appointment, so we can decide the best action.
Consult your physician or health care professional if you have a condition (such as osteoporosis, heart or circulatory problems, diabetes, or cancer) that may require caution in regards to receiving bodywork. Massage is not recommended for those with fever, acute infection, skin eruptions, pitting edema, or untreated high blood pressure. Other illnesses may result in temporary worsening of symptoms after massage. Call us before your appointment if you are uncertain.
We reserve your appointment time just for you. If you need to cancel your session, we ask that you give us 24 hours notice. We charge the full value of the scheduled treatment for appointments missed without 24 hour notice.
We do our best to start your appointment on time, and we ask that you arrive at your scheduled time. If you arrive late, we reserve the right to shorten your appointment without a discount if someone is scheduled directly after you.
As massage therapists, we are not able or authorized to diagnose any condition, to prescribe medications or food supplements, or to perform any treatment outside of our training as a massage therapists. Any suggested further treatments or activities (such as visiting an acupuncturist, or stretching at home) are undertaken on your own, at your own risk, and we are not liable for the results of such activities.
A parent or guardian is required to sign a release for clients younger than 18.