our mission
At West Side Wellness, LLC, our goal is to promote bodywork as a practical and enjoyable form of health care. Since 2011, we've made it easy by employing highly skilled, licensed therapists in a simple setting, providing some of the best bodywork in Rhode Island at reasonable prices: focused, effective sessions starting at $35.
COVID-19 protocols
We've been working hard to implement abundant precautions at the office. Obviously, the experience of visiting us will be a little different. Please take a sec to review the following.
what we ask of you
If you've traveled outside the New England area, or if you've spent time unmasked with people outside your household or COVID bubble, we ask that you do not come in until 14 symptom-free days have passed, or you have a negative COVID-19 test (taken at least seven days after the potential exposure).
All clients and staff must wear a face mask over their nose and mouth in the office at all times, including during your massage. Wear your own, or use the surgical masks we provide. No vented masks, bandanas, or gaiters. You'll sanitize your hands upon entry. With the exception of guardians accompanying minors being massaged, no guests or family members will be allowed in the office during your massage at this time (sorry).
All clients will be completing a COVID-19 SCREENING FORM (and getting their temperature taken) when they walk in the door. Please review this form before your appointment, because we don't want to have to turn you away at the door. We do not charge for sick cancels, but please call to cancel. Above all, understand that, even though we're being as careful as possible, receiving massage during a pandemic is at your own calculated risk.
New clients must fill out their INTAKE FORM prior to arriving at the office. Either download and print it, or, call us and we'll get it to you.
If you have any special needs, like pregnancy massage, or mobility challenges, we ask you to please let us know ahead of time, and we'll accommodate you.
Be prepared to pay with a card, exact cash, or a pre-written check. Or, PRE-PAYMENT is great. We won't be making cash change.
You can choose to remain clothed during your massage if you prefer. We can wear gloves at your request (we're washing and sanitizing our hands rigorously, regardless). We recommend you shower before and after your session.
All clients and staff must wear a face mask over their nose and mouth in the office at all times, including during your massage. Wear your own, or use the surgical masks we provide. No vented masks, bandanas, or gaiters. You'll sanitize your hands upon entry. With the exception of guardians accompanying minors being massaged, no guests or family members will be allowed in the office during your massage at this time (sorry).
All clients will be completing a COVID-19 SCREENING FORM (and getting their temperature taken) when they walk in the door. Please review this form before your appointment, because we don't want to have to turn you away at the door. We do not charge for sick cancels, but please call to cancel. Above all, understand that, even though we're being as careful as possible, receiving massage during a pandemic is at your own calculated risk.
New clients must fill out their INTAKE FORM prior to arriving at the office. Either download and print it, or, call us and we'll get it to you.
If you have any special needs, like pregnancy massage, or mobility challenges, we ask you to please let us know ahead of time, and we'll accommodate you.
Be prepared to pay with a card, exact cash, or a pre-written check. Or, PRE-PAYMENT is great. We won't be making cash change.
You can choose to remain clothed during your massage if you prefer. We can wear gloves at your request (we're washing and sanitizing our hands rigorously, regardless). We recommend you shower before and after your session.
what we're doing
We're doing everything we can think of to reduce the risk of virus transmission. We're implementing a strict client screening process. We're getting tested regularly, and we won't come to work if we have symptoms or have been exposed. Everyone working at WSW is trained in cleaning protocol, virus transmission, and PPE.
We installed an ionic, germ-killing device in our HVAC system. Plus, each treatment room has a HEPA/UV air cleaner. We removed all the furniture and touchable items that can't be sanitized. We divided the big room into two treatment rooms and a waiting alcove! Now we have two separate waiting areas, plus, for the duration of the pandemic, we'll have a dedicated clean linen room (no more folding sheets on the couch).
Instead of oil pump bottles, we're using single serve cups for each session. Sheets and blankets are laundered with extra cleaning agents. We change aprons between clients. We're sanitizing the heck out of the treatment room after every session, and sanitizing the common areas and bathrooms during the day. Floors are mopped with bleach. We'll do your talking, paying, and rescheduling all within the treatment room, instead of in the common areas.
We installed an ionic, germ-killing device in our HVAC system. Plus, each treatment room has a HEPA/UV air cleaner. We removed all the furniture and touchable items that can't be sanitized. We divided the big room into two treatment rooms and a waiting alcove! Now we have two separate waiting areas, plus, for the duration of the pandemic, we'll have a dedicated clean linen room (no more folding sheets on the couch).
Instead of oil pump bottles, we're using single serve cups for each session. Sheets and blankets are laundered with extra cleaning agents. We change aprons between clients. We're sanitizing the heck out of the treatment room after every session, and sanitizing the common areas and bathrooms during the day. Floors are mopped with bleach. We'll do your talking, paying, and rescheduling all within the treatment room, instead of in the common areas.
things to know
We currently have two therapists working at a time, but to allow extra cleaning and social distancing, we won't be back to our normal busy schedule anytime soon. So please be patient with us.
Some techniques (face massage, intra-oral work, barefoot massage, and cupping) will not be available at this time.
Some techniques (face massage, intra-oral work, barefoot massage, and cupping) will not be available at this time.
taking care
We're collectively living through unprecedented distress, grief, upheaval, and evolution. For many, this year has been traumatic. You may start to process this stressful time once you get on our table. For your sake and ours, we did internal training on working with severe stress and trauma in clients. We'll also do trainings on anti-racism, and on working with trans and gender non-conforming clients.
We look forward to welcoming you back. We'll be holding space for you and hundreds of others. This is what we do: we invite stored physical and emotional pain to release itself from the body. We help healing happen.
We look forward to welcoming you back. We'll be holding space for you and hundreds of others. This is what we do: we invite stored physical and emotional pain to release itself from the body. We help healing happen.
what's in a name?
West Side Wellness is located in the historic West End of Providence; we love this vibrant neighborhood, but we also acknowledge our role in gentrification of a Black/POC community. Additionally, our office occupies stolen Narragansett/Wampanoag land. So, we strive to work against internal and external racism. And there's always more work to do.
our values
2020 is our 10th year in business, y'all! A couple years ago, we outlined our core values. In the 9 years we've been in business, we've provided about 25,000 massages. Of those, almost 2,000 were 20 minutes or shorter. Over the years, we've donated over $7000 in gift certificates to local non-profits like AMOR, Farm Fresh RI, Sojourner House, PrYSM, Rhode Island Pride, and a number of community fundraisers, big and small. We have an awesome Pay It Forward Program. Your continued support directly helps us support our community. Thank you.
pay it forward
People helping people get massage. Donate massage to someone who needs one. To utilize the program, just say the word. No questions asked. habla español?
Dos de nuestros terapeutas, Chavi Banker y Luis Rivera, hablan español. HSA & Flex accountsOh yes, we can swipe 'em! That's right, you can pay for massage using your Health Savings Account or Flex Account card. |
WSW magic CBD salve
House made magic CBD salve with organic hemp oil to relieve pain and Solomon's Seal root to melt fascial adhesions. Try it out with your next massage. It's... very effective. Now available online! book online
We offer convenient online scheduling. For same day appointments, call or text 401-837-6204. Auto accident insurance claim clients must call.
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pricesA classic one hour massage is $90, but we do sessions from 15 minutes to 90 minutes in length, so you're sure to find one that fits your budget. Read more about our prices, modalities, and monthly discount plans. CBD curbside
Our online retail shop is open. Browse our hemp-based CBD salves & tinctures, soothing soaks, and sage sticks. Order online and pick it up the next day! |
"After many years of serious back pain, I visited West Side Wellness and after a few short weeks, the pain is nearly gone! The skill and knowledge of the folks at WSW has allowed me to finally have pain free days and nights."
"West Side Wellness is kind of a magical place... They possess the secrets of an alchemy that turns knotted ropes of muscle into glorious, golden functionality."
"The studio is beautiful; the atmosphere is quiet, calming, and I always appreciate the mellowing scent there as well as the particular sounds: from the music... to the sound of rain on the rooftop. This is a very special place."
"West Side Wellness is kind of a magical place... They possess the secrets of an alchemy that turns knotted ropes of muscle into glorious, golden functionality."
"The studio is beautiful; the atmosphere is quiet, calming, and I always appreciate the mellowing scent there as well as the particular sounds: from the music... to the sound of rain on the rooftop. This is a very special place."